Privacy Policy

The administrator of the website illuminarte.eu respects the privacy of its visitors and is committed to protecting their personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

1. Information about the Data Controller

  • Company Name: Illuminarte Ltd.
  • UIC/VAT: 201609928
  • Registered Office and Address: Sofia, 106 Bulgaria Blvd., Entrance G, Floor 1, Shop 8
  • Contact Email: info@illuminarte.eu

2. What Personal Data We Collect and Why?

  • Contact Forms: When you submit an inquiry through the contact form on the website, we collect your name, email address, and any other information you voluntarily share in your message. This data is used solely to respond to your inquiry.
  • Cookies and Analytics Data: We use Google Analytics to analyze traffic and improve user experience. This data is anonymized and does not allow us to identify you as a specific individual. More information can be found in our Cookie Policy (EU).

3. Legal Basis for Processing

We process your personal data based on:

  • Your explicit consent – upon submitting a message via the contact form or accepting cookies.
  • Legitimate interest – to maintain the security and normal operation of our website.

4. Sharing Data with Third Parties

We do not sell, rent, or share your personal data with third parties for marketing purposes. Data may only be shared with trusted service providers (e.g., the web hosting company supporting the website) who comply with the same strict security standards.

5. Data Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected (e.g., until communication regarding your inquiry is completed), or as required by applicable law.

6. Your Rights under GDPR

As a user, you have the right to:

  • Access your personal data held by us.
  • Rectify or erase your data (“the right to be forgotten”).
  • Restrict processing or object to its processing.
  • Withdraw your consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal).

To exercise any of these rights, please contact us at the specified contact email.

7. Right to Complain

If you believe that your rights under GDPR have been violated, you have the right to lodge a complaint with the supervisory authority in Bulgaria:

Commission for Personal Data Protection (CPDP)

  • Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria
  • Website: www.cpdp.bg